Warranty for Ballistic products
We have a limited warranty on our products, which means that our warranty does not cover products that have been subject to abuse, damage, improper use, improper maintenance, misuse of the product or unauthorized sale, service or repair of the product. If the product is purchased through one of our retailers, the same rules apply.
Warranty on ballistic materials
All our ballistic products are guaranteed to be without defects for a period of 5-10 years, depending on the product from the date of purchase.
If your product should be damaged, it must be returned immediately to Protection Group Danmark so that we can repair the damage. If the damage has not been done through abuse or improper maintenance (This will be determined by PGD), your product will be replaced free of charge.
If the damage occurred due to abuse, damage, improper use, improper maintenance, product misuse or unauthorized sales, this will be at the buyer's own expense.
If modifications are made or the product is damaged as described above, the purchased product is no longer guaranteed.
Warranty on textiles
A 2-year warranty is provided on all textiles (carriers, helmet cover, gloves, etc.) from the date you purchase the product. If there is an injury due to abuse, damage, improper use, improper maintenance, product misuse or unauthorized sales, no warranty is provided.
Register your products
Gather your warranties in one place online, by submitting your PGD products to our database. We'll only send you relevant emails, e.g. when your warranty is about to expire.
With this registration, you'll be up-to-date on new features for your specific product, furthermore we'll let you know if we discover a manufacturing defect in your product. This registration will make it more convenient for you, since we'll be able to contact and warn you of errors, and get you a possible replacement or repair, if this should happen.
3 weeks after you've placed your order at Protection Group Denmark, you'll receive an email with a link to the registration.
You can also choose to register your products now, by using the form below.